02 Apr 2025 DOMAIN NAME RENEWED

Today I successfully renewed my domain name for two years from May 1 2025, having been reassured that it could be renewed, when I phoned Melbourne IT on receipt of a renewal reminder at the beginning of March. PS On April 3, I was shocked to get an email about updating my ABN (Australian Business Number) with a graphic of a sand timer glass next to the words: ‘Your Domain will Expire This Week’. I could not renew my previous domain name because I no longer had a valid ABN, and in any case, my site is no longer used for business purposes. Fortunately, a very helpful lady replied promptly to the email I sent to the support team about receiving such a dire warning. She apologised for the email which was auto-generated because I was mistakenly flagged as being ineligible to own the  name. She assured me that Melbourne IT had updated the eligibility criteria on the name and that this will not happen again.